Privacy at a glance
On this page we briefly and clearly explain how we process your personal data. For detailed information, see our full privacy policy.
Who processes your data?
Caravanpoint Finland Oy (Business ID 3607070-5), Avainkierto 11, 05840 Hyvinkää, Finland.
We continue to use the trade name BestPark in our business.
Privacy enquiries: info@bestpark.com
What data do we collect and why?
We only collect data needed to provide and improve our services:
| What we collect | How we use it |
|---|---|
| Contact details (name, email, phone, address) | Customer service, order processing, customer communications |
| Order and payment information | Order fulfilment, invoicing, accounting requirements |
| Vehicle registration number | Providing the service |
| Marketing consents and opt-outs | Targeting marketing only to those who have consented |
| Website usage data (IP address, cookie data) | Site development, security, targeted advertising (with consent) |
On what basis do we process your data?
- Contract: processing orders and managing the customer relationship
- Legal obligation: e.g. accounting and tax legislation
- Legitimate interest: improving customer service and our services, marketing to existing customers
- Consent: new customer marketing, cookies (except essential), profiling
Who do we share data with?
We only share data when necessary to provide our services or when required by law. Recipients may include:
- IT service providers (e.g. website hosting and CRM)
- Payment and invoicing services
- Transport and logistics partners
- Marketing and analytics partners
- Authorities when required by law
We do not sell personal data to third parties.
Some of our service providers process data outside the EEA (mainly in the United States). In such cases, transfers are based on Commission-approved safeguards (e.g. the EU–US Data Privacy Framework or standard contractual clauses).
How long do we keep data?
- Customer and contract data: for the duration of the relationship and 6 years after it ends (Accounting Act)
- Marketing register: until you withdraw consent or 5 years after last contact
- Call recordings: up to 6 months
- Website log data: up to 12 months
What rights do you have?
You have the right to:
- Access the data we hold about you
- Request rectification or erasure of your data
- Restrict or object to processing of your data
- Receive your data in a portable format
- Withdraw consent you have given at any time
- Opt out of direct marketing at any time
- Lodge a complaint with the supervisory authority (www.tietosuoja.fi)
To exercise your rights: email info@bestpark.com.
Cookies
Our website uses cookies. When you first visit the site, you will see a cookie notice where you can choose which cookies to accept. You can change your choices at any time in the site's cookie settings.
Essential cookies are always enabled so the site works. Other cookies (functional, analytics, marketing) require your consent.
More information
This is a summary of key points. Full details are in our privacy policy, including processing grounds, retention periods, recipients and your rights.
Questions? Contact us at info@bestpark.com.